Do you know how to use reports and analytics created by your service department to reduce repair event cycle time (RECT)?
Learn how to use a technician statistics report to understand and improve the following for your service department:
- What is efficiency
- What is productivity
- What is proficiency
We will also learn more about your effective labor rate (Hint: it is not the charged labor rate) and how to manage open repair orders and reduce service times with these reports.
Brought to you by RV PRO and Lightspeed. Join us on October 5th at 1:00 p.m. CT to learn more about how to increase your service department efficiencies
