Game-Changing Communication Tools Now Available!
Lightspeed dealers, the wait is over! The Lightspeed 2025.02 release is packed with powerful updates designed to streamline dealership operations, improve efficiency, and, most importantly, revolutionize how you communicate with customers.
This release is more than just an update—it’s a game-changer for dealers looking to increase engagement, reduce missed opportunities, and maximize their engagement with customers. Two standout features leading the charge? Lightspeed TextMarketing and Lightspeed ePhone!
📱 Lightspeed TextMarketing – Connect With Customers Like Never Before
Texting is the future of dealership communication, and with Lightspeed TextMarketing, you now have a dedicated mass-text marketing tool built directly into Lightspeed DMS.
Why TextMarketing?
- 98% of text messages are opened (compared to only 20% of emails).
- 95% of texts are read within 3 minutes.
- 89% of consumers prefer texting over phone calls.
Key Features:
✅ Mass Text Campaigns – Send promotional messages, appointment reminders, and exclusive offers to customers.
✅ Targeted Marketing Groups – Easily segment and create customer lists for personalized outreach.
✅ System Integration – Seamlessly send texts from Repair Orders, Sales Deals, and Custom Reports.
✅ Toll-Free Number Setup – Ensure compliance and maximum deliverability for all text campaigns.
🔗 Learn More About Lightspeed TextMarketing
📞 Lightspeed ePhone – Smarter Dealership Communication with Zoom Phone Integration
Missed calls mean missed revenue. Lightspeed ePhone ensures your dealership stays connected with customers and prospects in real time, with a fully integrated phone system inside Lightspeed DMS.
Why Lightspeed ePhone?
✅ Instant Customer Lookups – View full customer records the moment a call comes in.
✅ Call Pop Efficiency – Reduce lookup time from 45 seconds to just 5 seconds.
✅ Click-to-Call – Dial customers directly from Lightspeed.
✅ CRM Integration – Automatically log calls, create follow-ups, and add notes inside customer records.
✅ Call Recording & Transcription – Improve service quality and sales efficiency.
✅ Analytics Dashboard – Track missed calls, call durations, and optimize workflows.
Lightspeed ePhone is more than just a phone system—it’s a productivity powerhouse for your dealership.
🔗 Learn More About Lightspeed ePhone
What Else is New in 2025.02?
While TextMarketing and ePhone are the stars of the show, this release is packed with even more dealer-focused enhancements, including:
🚀 Certified Polaris & Indian Motorcycle Lead Integration – Automatically receive service leads from Polaris directly into your DMS.
📅 Improved Calendar Functionality – More intuitive scheduling and hover-over updates.
🛠 Warranty Schedule Fix Tool – Easily correct warranty data issues.
💳 New ePay Processor with REPAY – More secure, automated payment processing.
Lightspeed
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (“OEMs”), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Car industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rental, accounting, and CRM. When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 3,800+ dealers across North America with the tools and technology they need to manage their dealerships. For more information, visit www.lightspeeddms.com.
