Providing a Stellar Customer Experience after the Sale
It’s no secret that a superior customer experience will keep customers coming back. A recent study from KPMG stated “In today’s retail environment, the phrase ‘customer is king’ ” has never been more true. When price alone is no longer a differentiator, the customer experience must win out. Superior service, convenience, personalization, speedy delivery, and […]
Read More… from Providing a Stellar Customer Experience after the Sale