If you’re a dealer in the recreation arena (marine, RV, powersports, trailers), you know how important it is to provide fast and quality service to your customers. However, there are many factors that can affect the time it takes to complete a repair, and some of them are beyond your control. How can you optimize […]
Read More… from RECT Best Practices Part II: Control What You Can Control
Let Me Tell You A Story… If you have a thirst for adventure, we at Lightspeed DMS have an opportunity for you! Yes, we are hiring – but this is not just an opportunity for a new career, it’s an opportunity for a new you! Sounds a little dramatic, right? I can tell you from […]
The Impact of F&I In Your DMS In the dynamic world of marine deals, staying ahead of the competition is crucial for sustained success. One often overlooked aspect that can significantly impact profits is the absence of an effective Finance and Insurance (F&I) component within your Dealer Management System (DMS). In this blog, we’ll take […]
A Cycling Story Let’s rewind to 2003, a pivotal year for the British Cycling team, a team then synonymous with average results. They were neither remarkable nor dismal; they existed in the middle ground of competitive cycling. Enter Sir Dave Brailsford, a renowned figure in the cycling world. Brailsford brought with him the concept of […]
Automotive Acquisition of Powersports Dealers With an increase in independent Powersports and Motorsports stores being acquired by the auto industry and corporate groups, many folks have wondered: how will this impact the independent and traditional motorcycle shops? I sat down and had a conversation with Donnie from D and K Motorcycle Center in Bountiful, Utah, […]
Read More… from What’s Happening to Powersports Dealerships?
Unlock the potential of your dealership’s Finance & Insurance (F&I) department In my 30-plus year career in the recreation industry, I have been in a lot of different dealerships. There In my 30-plus year career in the recreation industry, I have been in a lot of different dealerships. There are many that I have observed […]
As payment fraud continues to evolve, dealerships like yours are facing unique challenges in safeguarding your hard-earned financial assets. The 2023 AFP Payments Fraud and Control Survey provides valuable insights that deserve your attention, as they directly impact your daily operations and financial security. Addressing Vulnerabilities: Rising Trends in Payment Fraud Since 2021, the number […]
Read More… from How Automation Safeguards Dealerships Against Payment Fraud
As the year approaches its end, many dealerships are confronted with a critical juncture – the need to wrap up the current year while simultaneously laying the groundwork for the year ahead. Unfortunately, the term “Year-End” often steers dealers in the wrong direction, focusing their attention primarily on concluding the year. This tendency hinders them […]
Read More… from Dealership Year-End “Naughty or Nice List”: Which List Are You On?
I know what you are thinking … not another industry acronym to have to remember. RECT, or Repair Event Cycle Time, is simply the measure of time that it takes you to repair a customer’s boat, motor, or trailer in your service department. With many parts of the country having a limited boating season, any […]
Read More… from Part I: What is RECT and How to Measure for Best Results
Award recipients honored for timely and exemplary customer service during MRAA Dealer Week Conference and Expo TAMPA, FL – December 5, 2023 – Lightspeed, a leader in dealer management solutions for the marine industry, announced its Marine Dealership RECT (Repair Event Cycle Time) Excellence Award winners during the Marine Retailers Association’s (MRAA) 2023 Dealer Week Conference […]
Read More… from Lightspeed Announces Marine Dealer RECT Excellence Award Winners