Transforming Dealership Operations with Innovation
At Lightspeed, we take immense pride in empowering dealerships across industries to achieve operational excellence, drive customer satisfaction, and fuel their growth. Nothing showcases this better than hearing directly from our customers about their journeys—and today, we’re thrilled to share another success story with you!
Hear It Straight From Cart Mart
The most compelling part of this story is hearing it directly from the Cart Mart team. In their own words, they explain how Lightspeed has transformed their operations—helping them work smarter, solve persistent challenges, and unlock new opportunities. This video highlights exactly what Lightspeed can do to elevate a dealership’s success.
Hear what Cart Mart has to say about Lightspeed
Cart Mart’s inspiring story underscores the power of embracing innovative solutions to tackle operational challenges. Lightspeed has become more than a provider of dealer management systems; we’ve become a trusted partner to help dealerships streamline their operations, connect with their customers, and thrive in competitive markets.
The Power of Partnership
Lightspeed made a significant impact for Cart Mart in many areas, but here are a few highlights:
- Operational Efficiency: By leveraging Lightspeed’s robust DMS features, the dealership optimized its workflows, saving countless hours and reducing human error.
- Customer Connections: Lightspeed tools like texting, eSignature, and scheduling helped strengthen customer relationships, leading to higher satisfaction and repeat business.
- Growth Opportunities: With time and resources reallocated to what truly matters, the dealership was able to focus on new ways to grow their business.
Cart Mart: Managing Complexity with Lightspeed
Cart Mart, a leading dealership in the golf and utility vehicle space, is a perfect example of how Lightspeed’s tools deliver results in even the most complex operations. With a vast inventory of parts and a busy service schedule, Cart Mart relies on Lightspeed to stay organized and efficient every step of the way.
- Service Schedule Management: Lightspeed’s Service Scheduler is a game-changer for Cart Mart’s service department. It allows the team to efficiently book, track, and manage service appointments, ensuring every job gets done on time and to the highest standard. Automated reminders and communication tools keep customers informed and keeping the team running at full capacity.
- Parts Inventory Control: Cart Mart manages an extensive inventory of parts, ranging from essential components to specialized accessories. With Lightspeed’s advanced inventory management tools, the dealership can track stock levels in real time, automate reordering, and ensure that the right parts are always on hand. This level of control minimizes downtime and improves the speed and accuracy of repairs, boosting customer satisfaction.
By integrating these capabilities into their daily operations, Cart Mart not only streamlines its processes but also delivers a seamless customer experience that sets them apart in the market.
Learn More About the Cart Mart Story
CEO Brian Rott highlights, “Lightspeed interlocks every department in our dealership.” From automated customer communications to easy parts inventory replication for new locations, Lightspeed has been a cornerstone in Cart Mart’s growth, enabling a 900% expansion in dealerships and a 20% reduction in shrinkage.
Be Inspired
As we’ve seen with Cart Mart and many other dealerships, Lightspeed’s tools and partnership can transform the way you do business. Whether you’re looking to improve efficiency, build stronger customer relationships, or set the stage for growth, Lightspeed has the solution.
We invite you to take a moment to watch the video and hear directly from our customers about the Lightspeed difference. It’s stories like these that remind us why we do what we do—and inspire us to keep pushing the boundaries of innovation for our customers.
Ready to transform your dealership? Learn more about Lightspeed or reach out to see how we can help you achieve your goals.
Let us know how Lightspeed has impacted your dealership! We’d love to hear your success story—and maybe even feature it next.
Lightspeed
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (“OEMs”), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Car industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rental, accounting, and CRM. When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 3,800+ dealers across North America with the tools and technology they need to manage their dealerships. For more information, visit www.lightspeeddms.com.
