RV dealerships can experience slow-downs along with intense surges in demand all within a short period of time. Lightspeed is the software specifically tailored to help you manage inventory shortages, assist with parts location and ensure terrific customer service all year round.
Connect every aspect of your business and improve profitability
Welcome to our RV Highlight section, a showcase of the top tools and features designed specifically to boost efficiency for RV dealerships. From advanced inventory management to seamless F&I integration, discover how Lightspeed can transform your business.
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No matter the size of your operation, Lightspeed offers a comprehensive suite of services designed to streamline your business, boost profits, and improve overall efficiency—far beyond just point of sale.
Sales
Designed to maximize the efficiency of your Sales and F&I departments, this module lets your RV dealership quickly add or customize units, accessories, and add- ons to meet customer preferences. With full integration into the Parts and Service modules, you can easily track the true cost of each deal and ensure profitability.
Lightspeed helps your RV dealership's Parts department minimize special orders, increase inventory turns, boost profits, and enhance customer service. It efficiently manages every point-of-sale transaction while continuously tracking your parts inventory and customers’ purchase history.
You’ll gain the tools needed to build lasting customer loyalty and nurture relationships well beyond the initial RV sale. With Lightspeed’s Service Scheduler, you can streamline your service department processes and reduce the Repair Event Cycle Time (RECT), ensuring faster turnaround and better customer satisfaction.
Lightspeed Accounting is fully integrated into our DMS, providing your RV dealership with powerful tools for financial management. You’ll enjoy features like bank reconciliation, General Ledger, and Accounts Payable, which streamline invoice generation, packing slips, flooring invoices, recurring invoices, check printing, and electronic payments.
Loyal customers at your RV dealership are 5x more likely to make another purchase, 4x more likely to refer your business, and 7x more likely to try a new service or product. Bottom line: boosting customer loyalty is essential for long-term success. That’s why having a CRM is crucial—it helps you track customer interactions, personalize follow-ups, and nurture relationships, ensuring that your customers keep coming back and spreading the word about your dealership.
A successful RV rental business ensures steady cash flow, repeat customers, and a high ROI on your rental fleet. Whether you’re renting out RVs, offering storage space, or managing campground rentals, Lightspeed provides complete visibility into your inventory, current reservations, and fleet status. With the flexibility of the Lightspeed Rental Module, you can efficiently handle any rental scenario, making it easier than ever to manage
your business and maximize profitability.
Mobile
This is a game-changer for your RV dealership, as mobile apps empower your team to complete transactions right in front of customers. With all the necessary information at their fingertips on a phone or tablet, your sales reps can eliminate the need for follow-ups and provide answers instantly. The result? A significant boost in closing rates and happier customers.
Curious how our DMS stacks up against Motility, IDS (Integrated Dealer Systems), Blackpurl, Everlogic, CDK Drive, Affinitive CRM, Dealership Performance CRM (DP360), TheCRM Corp, Quickbooks, or your current solution? Reach out to find out!
LightSpeed DMS offers extensive integration capabilities, ensuring seamless connectivity with a wide range of platforms. These integrations enable RV dealerships to streamline their operations, enhance customer service, and improve overall efficiency. Below is a list of popular platforms that LightSpeed supports, including major RV brands, CRM tools, accounting software, F&I providers, parts and inventory management, payment processing, and marketing and communication tools. These integrations ensure that every aspect of your dealership is connected and optimized for success.
As active members of leading industry associations—including The National RV Dealers Association (RVDA) and the RV Industry Association (RVIA) —we stay closely connected to the challenges dealers face every day. That connection helps us build smarter, more relevant solutions that drive your business forward.
Understanding RV CRM and DMS
A Dealer Management Solution is comprehensive software designed to streamline and integrate all aspects of a dealership’s operations into a single, cohesive platform. It serves as the nerve center, connecting departments such as accounting, parts, service, sales, customer relationship management (CRM), inventory, rental, financing, and more.
Customer Relationship Management (CRM) tools help manage customer interactions and data effectively. The main goal of a CRM is to enhance customer satisfaction, improve retention, and ultimately increase sales by fostering stronger relationships between a business and its customers.
Yes and no. Lightspeed DMS is a Dealer Management Solution specifically designed for RV dealerships. While it includes CRM functionalities, it goes far beyond a traditional CRM. Lightspeed DMS integrates parts, service, sales, accounting, payroll, and communication tools into one comprehensive platform. This all-in-one solution not only manages customer relationships but also handles inventory, financial transactions, and more, providing a robust system tailored to the unique needs of RV dealerships.
Dealership Insights
Make sure to catch our webinars, read our blogs and check out all resources to learn tips and tricks related to our solutions.
Strengthen your Lightspeed skills and harness the full power of our Dealer Management Solution. Attend a webinar. Visit us at a tradeshow. Or learn from industry experts